About MicroMitti
MicroMitti is India’s first co-investment PropTech platform, founded in 2024 and headquartered in Indore. Unlike fractional-ownership models, MicroMitti deploys its own capital alongside its investors into whole, undivided land and development assets — keeping the company’s skin in the game on every deal and aligning its returns directly with those of the everyday investor. With ₹90 crore raised, a 90+ member team, and landmark projects including Cyber City (an IT Park on Indore’s Super Corridor), The Selene, and Madhuvan, MicroMitti is closing the trust gap in real estate and democratizing institutional-grade property investment across Tier 2 and Tier 3 Bharat.
Visit us at www.micromitti.com
Department: Management | Location: Indore | Reporting to: Founder & CEO
Role Overview
The General Manager – Business & Operations is the extended arm of the Founder & CEO — the Founder’s Office / Chief-of-Staff role that drives governance, tracks priorities, and ensures strategic initiatives are executed and closed. This role keeps the CEO’s decisions from leaking: it converts directives into tracked actions, builds the dashboards leadership runs on, and holds departments to closure. It is distinct from the COO (who owns operational P&L and line execution); the GM owns the CEO’s execution layer and business intelligence.
Why this role matters now: Reporting integrity and follow-through are current, named weaknesses. This role is the enforcement and visibility layer that makes CEO directives stick and surfaces problems early through reliable analytics.
Key Responsibility Areas
Founder’s Office & Strategic Support
- Act as the primary liaison between the CEO and all business functions.
- Translate the CEO’s vision into actionable plans; prepare executive briefs, dashboards, and decision-support documents.
- Ensure timely follow-up and closure of every CEO directive and strategic decision.
Business Governance & Operating Rhythm
- Run the company’s review cadence (weekly / monthly / quarterly business reviews) and own action tracking to closure.
- Develop and monitor organizational KPIs, OKRs, and NSM-linked scorecards; build executive dashboards for performance and efficiency.
- Drive accountability and action closure across all departments.
Business Analytics & MIS
- Own management-level MIS and analytics; ensure a single, reliable source of truth feeds leadership.
- Conduct business performance analysis, surface gaps, and recommend corrective action.
Strategic Projects & Transformation
- Lead high-impact projects identified by the CEO; manage milestones, risks, and dependencies.
- Implement systems, SOPs, and governance frameworks that improve productivity.
- Coordinate with investors, consultants, government authorities, vendors, and partners on behalf of the CEO.
Qualification
- MBA or equivalent from a reputed institution preferred.
Experience
- 10–16 years in Operations, Strategy, PMO, Chief-of-Staff, or Founder’s Office roles.
- Direct experience working with a Founder, CEO, MD, or Board-level leadership.
- High integrity, confidentiality, and ownership mindset; strong analytical and presentation skills.
Core Skills
- Governance and operating rhythm · KPI/OKR and performance management · Business analytics and MIS · Project execution · Stakeholder management · Executive communication.
Disclaimer: MicroMitti is an equal opportunity employer and values diversity in its workforce. The responsibilities and requirements outlined in this Job Description provide a general overview of the role and may change based on business needs. MicroMitti reserves the right to modify, add, or remove duties as necessary.
